Refund policy

Refund Policy.

We stand behind the quality of every EVORA product.

If you are not completely satisfied with your purchase, you may request a return within 90 days of receiving your order.

Eligibility

To qualify for a refund:

• Product must be purchased directly from EVORA
• Requests must be made within 90 days of delivery
• Product must be unused or only lightly used unless damaged or defective

Non-Refundable Items

We cannot accept returns for:

• Gift cards
• Items damaged through misuse
• Products purchased from third-party retailers

Damaged Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. Email: cscommerce.nz@gmail.com

Please include:

• Order number
• Photos of the product
• Description of the issue

Approved refunds will be returned to your original payment method.