EVORA NUTRITION — PRIVACY POLICY

Last updated: 6 October 2026

EVORA Nutrition respects the privacy of customers and website visitors.

This Privacy Policy explains generally how personal information may be collected, used, shared and protected when you visit our website, make a purchase or communicate with us.

This template must be reconciled with the privacy disclosures generated by Shopify and the actual apps, advertising technologies and processors installed on the EVORA store.

Information We May Collect

Depending on how you interact with EVORA Nutrition, we may collect information including:

Your name
Email address
Telephone number
Billing address
Shipping address
Order history
Products purchased
Payment transaction information
Customer-support communications
Device and browser information
IP address
Website activity
Advertising and attribution information
Cookie identifiers
Marketing preferences

Payment Information

Payments are processed through third-party payment providers.

EVORA Nutrition may not directly store complete payment-card details.

Payment providers process payment information according to their own security and privacy requirements.

How We Use Personal Information

We may use personal information to:

Process and fulfil orders
Collect payment
Arrange delivery
Provide order notifications
Provide customer support
Handle returns and refunds
Detect and prevent fraud
Improve our website and services
Understand website performance
Measure advertising performance
Provide marketing where permitted
Comply with legal obligations
Maintain business records

Shopify

Our online store operates using Shopify technology.

Shopify may process customer and visitor information in connection with providing ecommerce infrastructure and related services.

Customers should be provided with the appropriate Shopify-related privacy disclosures applicable to the store's configuration.

Advertising and Analytics

EVORA Nutrition may use advertising and analytics technologies, including services associated with platforms such as Meta, where configured.

These technologies may process information about website activity to:

Measure advertising performance
Understand customer journeys
Attribute purchases or other actions
Improve advertising relevance
Build or measure audiences where legally permitted

Where consent is legally required for non-essential cookies or similar tracking technologies, those technologies should not be activated before the required consent has been obtained.

Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for website functionality, including shopping-cart and checkout functions.

Others may support:

Analytics
Advertising
Personalisation
Performance measurement

Please see our Cookie Policy for additional information.

Marketing Communications

Where legally permitted, customers may receive marketing communications from EVORA Nutrition.

You can unsubscribe from marketing emails using the unsubscribe function provided in those communications.

Transactional messages concerning an existing order may still be sent when necessary even if marketing consent has been withdrawn.

Sharing Personal Information

We may share information with service providers where necessary to operate our business.

Examples may include:

Shopify
Payment processors
Fulfilment partners
Delivery carriers
Email providers
Customer-support providers
Analytics providers
Advertising platforms
Professional advisers

We do not authorise service providers to use information outside the purposes for which it has legitimately been provided, subject to their independent legal obligations and privacy terms.

International Data Processing

Some service providers may process information outside the United Kingdom.

Where required, appropriate safeguards should be used for international transfers of personal data.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including fulfilment, customer support, accounting, fraud prevention and legal/compliance requirements.

Different categories of information may therefore have different retention periods.

Your Privacy Rights

Depending on applicable UK data-protection law and the circumstances, individuals may have rights relating to their personal information, potentially including rights to:

Request access
Request correction
Request deletion
Object to certain processing
Request restriction of processing
Request data portability
Withdraw consent where processing relies on consent
Complain to the relevant supervisory authority

These rights may be subject to legal limitations or exemptions.

To make a privacy request, contact:

[PRIVACY/SUPPORT EMAIL]

We may need to verify your identity before completing certain requests.

Security

We and our service providers use measures intended to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Our products and website are not intended to be used in violation of laws concerning children or minors.

Where age restrictions or consent requirements apply to data collection, marketing or purchases, EVORA Nutrition will seek to comply with those requirements.

Changes to This Privacy Policy

We may update this Privacy Policy as our business, website technologies or legal requirements change.

The latest version will be published on our website.

Contact

Privacy enquiries:

EVORA Nutrition
Email: cscommerce.nz@gmail.com